Collector crashes upon entity deployment
Article ID: 86308
Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
No specific error message, but in the sldrmd.log file the last messages are related to the entities and there is no "stop banner".
Patch level detected:SP Analyst Agent for Windows 5.60
Product Version: Sysload 5.6.0
Description :Collector crashes upon or shortly after entity deployment, therefore real-time metrics are not available anymore.
smdrmd.exe process is not present anymore.
Error Message :
No specific error message, but in the sldrmd.log file the last messages are related to the entities and there is no "stop banner".
Patch level detected:SP Analyst Agent for Windows 5.60
Product Version: Sysload 5.6.0
Description :Collector crashes upon or shortly after entity deployment, therefore real-time metrics are not available anymore.
smdrmd.exe process is not present anymore.
Environment
OS: Windows
Cause
Cause type:
Defect
Root Cause: N/A
Defect
Root Cause: N/A
Resolution
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component: Agents
Version: Sysload 5.6.0
Fix Status: Released
Fix Version(s):
Component: Agents
Version: Sysload 5.6.0
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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