Univiewer Webstart labels are missing

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Article ID: 86306

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
In the console log:
################
ERROR: Failed to recover corrupt cache entry
################

Patch level detected:Univiewer Console 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :When using Univiewer Webstart 4.0.06, the labels are missing but the icons are still present.

Cause

Cause type:
Defect
Root Cause: It's a known bug on Java side.

Environment

OS: Windows Seven
OS Version: Windows

Resolution

This should be definitively solved with Java 1.7 update 4.
In the meantime, please clean the Java cache.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :
N/A