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Confusing message in the sldtkd.log file

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Article ID: 86296

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
sldtkd - ERROR : The reference 'xxxx' written in the license file 'C:\Program Files\sysload\sldtkd\sldtkd.dat' does not match the reference 'yyyy' found on the machine.

Patch level detected:SP Analyst Token Server 5.60
Product Version: Sysload 5.6.0

Description :The Token Server does not start and the error message in the log file refers to the .dat file instead of refering to the .lic file.

Environment

OS: All

Cause

Cause type:
Defect
Root Cause: If there is a mismatch between the name specified in the sldtkd.ini file (or the hostname automatically retrieved) and the reference for which the activation key was calculated.

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Token Server
Version: Sysload 5.8.0

Additional Information

Workaround :
N/A