Confusing message in the sldtkd.log file
Article ID: 86296
Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
sldtkd - ERROR : The reference 'xxxx' written in the license file 'C:\Program Files\sysload\sldtkd\sldtkd.dat' does not match the reference 'yyyy' found on the machine.
Patch level detected:SP Analyst Token Server 5.60
Product Version: Sysload 5.6.0
Description :The Token Server does not start and the error message in the log file refers to the .dat file instead of refering to the .lic file.
Error Message :
sldtkd - ERROR : The reference 'xxxx' written in the license file 'C:\Program Files\sysload\sldtkd\sldtkd.dat' does not match the reference 'yyyy' found on the machine.
Patch level detected:SP Analyst Token Server 5.60
Product Version: Sysload 5.6.0
Description :The Token Server does not start and the error message in the log file refers to the .dat file instead of refering to the .lic file.
Environment
OS: All
Cause
Cause type:
Defect
Root Cause: If there is a mismatch between the name specified in the sldtkd.ini file (or the hostname automatically retrieved) and the reference for which the activation key was calculated.
Defect
Root Cause: If there is a mismatch between the name specified in the sldtkd.ini file (or the hostname automatically retrieved) and the reference for which the activation key was calculated.
Resolution
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component: Token Server
Version: Sysload 5.8.0
Fix Status: Released
Fix Version(s):
Component: Token Server
Version: Sysload 5.8.0
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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