Confusing message in the sldtkd.log file
Article ID: 86296
Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
sldtkd - ERROR : The reference 'xxxx' written in the license file 'C:\Program Files\sysload\sldtkd\sldtkd.dat' does not match the reference 'yyyy' found on the machine.
Patch level detected:SP Analyst Token Server 5.60
Product Version: Sysload 5.6.0
Description :The Token Server does not start and the error message in the log file refers to the .dat file instead of refering to the .lic file.
Error Message :
sldtkd - ERROR : The reference 'xxxx' written in the license file 'C:\Program Files\sysload\sldtkd\sldtkd.dat' does not match the reference 'yyyy' found on the machine.
Patch level detected:SP Analyst Token Server 5.60
Product Version: Sysload 5.6.0
Description :The Token Server does not start and the error message in the log file refers to the .dat file instead of refering to the .lic file.
Cause
Cause type:
Defect
Root Cause: If there is a mismatch between the name specified in the sldtkd.ini file (or the hostname automatically retrieved) and the reference for which the activation key was calculated.
Defect
Root Cause: If there is a mismatch between the name specified in the sldtkd.ini file (or the hostname automatically retrieved) and the reference for which the activation key was calculated.
Environment
OS: All
Resolution
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component: Token Server
Version: Sysload 5.8.0
Fix Status: Released
Fix Version(s):
Component: Token Server
Version: Sysload 5.8.0
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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