"DUA has refused our request (413: Request Entity Too Large)" error message
Article ID: 86270
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
In case you have defined a Dollar Universe Explorer on the UVMS where the node $U is registered, the node will try to send the job statistics every two minutes to Dollar Universe Explorer.
In case there is a file DATE_job on the folder data/area with an important size, it is likely that the following error appear every two minutes on the universe.log:
################
|ERROR|X|IO |pid=p.t| _read_dua_response | DUA has refused our request (413: Request Entity Too Large)
################
Error Message :
On the universe.log or the IO_<datestamp>.dump.log:
################
|ERROR|X|IO |pid=p.t| _read_dua_response | DUA has refused our request (413: Request Entity Too Large)
################
On the Dollar Universe Explorer,on the application.log and unistartdux.log:
################
[debug] play - Invalid Json
com.fasterxml.jackson.core.JsonParseException: Unexpected end-of-input: expected close marker for OBJECT (from [Source: [B@4e7142; line: 1, column: 101937])
at [Source: [B@4e7142; line: 1, column: 204801]
...
[debug] play - Invalid Json
com.fasterxml.jackson.core.JsonParseException: Unexpected end-of-input: expected close marker for ARRAY (from [Source: [B@1f5dc4b; line: 1, column: 0])
at [Source: [B@1f5dc4b; line: 1, column: 204801]
################
In case there is a file DATE_job on the folder data/area with an important size, it is likely that the following error appear every two minutes on the universe.log:
################
|ERROR|X|IO |pid=p.t| _read_dua_response | DUA has refused our request (413: Request Entity Too Large)
################
Error Message :
On the universe.log or the IO_<datestamp>.dump.log:
################
|ERROR|X|IO |pid=p.t| _read_dua_response | DUA has refused our request (413: Request Entity Too Large)
################
On the Dollar Universe Explorer,on the application.log and unistartdux.log:
################
[debug] play - Invalid Json
com.fasterxml.jackson.core.JsonParseException: Unexpected end-of-input: expected close marker for OBJECT (from [Source: [B@4e7142; line: 1, column: 101937])
at [Source: [B@4e7142; line: 1, column: 204801]
...
[debug] play - Invalid Json
com.fasterxml.jackson.core.JsonParseException: Unexpected end-of-input: expected close marker for ARRAY (from [Source: [B@1f5dc4b; line: 1, column: 0])
at [Source: [B@1f5dc4b; line: 1, column: 204801]
################
Environment
OS: All
Cause
This issue stems from a limitation of 5MB on the size of the json file sent by Dollar Universe to Dollar Universe Explorer in affected versions.
In case the file data/area/date_job is larger than 5MB, the Dollar Universe will display the above error in the logs.
In case the file data/area/date_job is larger than 5MB, the Dollar Universe will display the above error in the logs.
Resolution
Upgrading Dollar Universe to version 6.5.21 will correct this problem.
If upgrading to Dollar Universe version 6.5.21 is not immediately possible, the following workaround can be applied:
The node should be stopped and all files in 'data/area/*_job' should be removed.
Once this is done, the node should be restarted. This should be sufficient to solve the issue, until the date_job file grows larger than 5MB again.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.5.21
If upgrading to Dollar Universe version 6.5.21 is not immediately possible, the following workaround can be applied:
The node should be stopped and all files in 'data/area/*_job' should be removed.
Once this is done, the node should be restarted. This should be sufficient to solve the issue, until the date_job file grows larger than 5MB again.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.5.21
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