Wrong time reference when unzooming a chart in case the Console and the monitored object have different time zones
Article ID: 86266
Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message :
None
Patch level detected:Sysload Analyst Rich Client 5.50 (Windows interface)
Product Version: Sysload 5.5.0
Description :When the Console and the monitored object are on servers in different time zones, real time charts display agent's time, but if you try and display "the last 60 minutes", it shows a chart based on the console time.
Error Message :
None
Patch level detected:Sysload Analyst Rich Client 5.50 (Windows interface)
Product Version: Sysload 5.5.0
Description :When the Console and the monitored object are on servers in different time zones, real time charts display agent's time, but if you try and display "the last 60 minutes", it shows a chart based on the console time.
Cause
Cause type:
Defect
Root Cause: When unzooming, the console took as reference its own time and not the one of the agent
Defect
Root Cause: When unzooming, the console took as reference its own time and not the one of the agent
Environment
OS: Windows
Resolution
Timezone support when un-zoom from a real-time chart to an historical chart (requires Agents in v5.60)
Fix Status: Released
Fix Version(s):
Component: Analyst Rich Client
Version: Sysload 5.6.0
Fix Status: Released
Fix Version(s):
Component: Analyst Rich Client
Version: Sysload 5.6.0
Additional Information
Workaround :
N/A
N/A
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