Wrong time reference when unzooming a chart in case the Console and the monitored object have different time zones

Article Id: 86266

Status: Published

Updated On: 15-04-2018 08:03

Legacy Id: 000012599

Products:

CA Automic Sysload

Issue/Introduction:

Affects Release version(s): 5

Error Message :
None

Patch level detected:Sysload Analyst Rich Client 5.50 (Windows interface)
Product Version: Sysload 5.5.0

Description :When the Console and the monitored object are on servers in different time zones, real time charts display agent's time, but if you try and display "the last 60 minutes", it shows a chart based on the console time.

Cause:

Cause type:
Defect
Root Cause: When unzooming, the console took as reference its own time and not the one of the agent

Environment:

OS: Windows

Resolution:

Timezone support when un-zoom from a real-time chart to an historical chart (requires Agents in v5.60)

Fix Status: Released

Fix Version(s):
Component: Analyst Rich Client
Version: Sysload 5.6.0

Additional Information:

Workaround :
N/A