Impossible to acces DUAS node with UVC

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
In the Univiewer Console interface:

#####
The server is unreachable. Reason:NIO CDJ Connection problem
#####

Patch level detected:Univiewer Console 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :It is impossible to reach the DUAS node with UVC.
The node is running and can be accessed by command line
The node can be shutdown and restarted.

Environment

OS: All

Cause

Cause type:
Configuration
Root Cause: The server name of the DUAS node as declared on UVMS has changed.

Resolution

1. Shutdown the DUAS node:
- On Unix: $UNI_DIR_EXEC/unistop
- On Windows: %UNI_DIR_EXEC%/unistop
2. Update the node name that is declared in the UVMS database from the DUAS CLI:
- On Unix: $UNI_DIR_EXEC/unims -update -host <new hostname>
- On Windows: %UNI_DIR_EXEC%/unims -update -host <new hostname>
3. Restart the DUAS node:
- On Unix: $UNI_DIR_EXEC/unistart
- On Windows: %UNI_DIR_EXEC%/unistart

Fix Status: No Fix
 

Additional Information

Workaround :
N/A