Not possible to create a submission user with more than 12 characters

Article Id: 86223

Status: Published

Updated On: 14-05-2018 03:35

Legacy Id: 000012256

Products:

CA Automic Dollar Universe

Issue/Introduction:

Error Message :
Popup error message from the Univiewer Console:
######################
Install service user error: 1005
######################

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :It is not possible to create a submission user with the length of 12 characters

Cause:

Cause type:
Defect
Root Cause: N/A

Environment:

OS: Windows
OS Version: All

Resolution:

The issue is fixed from Dollar Universe v6.0.14 on.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.0.0

Additional Information:

Workaround :
-From the Univiewer Console, create a submission user that is mapped to a System user that is shorter(ex. 12 characters).