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When attempting to start the ENF component of CA Common Services for z/OS for the first time, ENF went into a loop and continually issued the message “DBES001I Unable to capture SVC dump. RC=8� until the task was cancelled.

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Article ID: 8622

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Updated On:

Products

CIS COMMON SERVICES FOR Z/OS 90S SERVICES DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS COMMON PRODUCT SERVICES COMPONENT Common Services Datacom/AD CA ECOMETER SERVER COMPONENT FOC EASYTRIEVE REPORT GENERATOR FOR COMMON SERVICES INFOCAI MAINTENANCE IPC UNICENTER JCLCHECK COMMON COMPONENT Mainframe VM Product Manager CHORUS SOFTWARE MANAGER CA ON DEMAND PORTAL CA Service Desk Manager - Unified Self Service PAM CLIENT FOR LINUX ON MAINFRAME MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME GRAPHICAL MANAGEMENT INTERFACE WEB ADMINISTRATOR FOR TOP SECRET Xpertware Compress Data Compression for MVS Compress Data Compression for Fujitsu

Issue/Introduction

At first time startup, ENF looped and recursively issued the DBES001 message and the task had to be cancelled.   

Cause

The ENFXMUF function was being invoked which required that the ENF MUF be initialized prior to ENF startup.  However, an ENF MUF was never created.  

Environment

z/os

Resolution

Apply hyper PTF RO73751 for ENF to prevent the loop and the possible recursive DBES001 messages. 

If ENF will not be used to record events for other CA Solutions, then no database is required.  If no database is used and to prevent startup errors, be sure to take the following actions:

 

Use member ENF from the CAW0PROC library

 

·    Code NODB and RECORD=NO in the ENFPARMS found in CAW0OPTN dataset       

 

 

 

Additional Information

https://support.ca.com/us/download-center/solution-detail.html?docid=619458&os=OS&aparno=RO72751&actionID=5