Impossible to access Deployment Hub from Univiewer Console

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
A popup error message appears on Univiewer Console with the text:
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :Impossible to access Deployment Hub from Univiewer Console

Cause

Cause type:
Other
Root Cause: The data file u_fmdh60.dta located in \data may have been corrupted due to one of the following reasons:

Environment

OS: All

Resolution

As a first step:

-Stop Dollar Universe.

-Run the offline reorganization for Dollar Universe data files (unireorg).

-Restart Dollar Universe.


If the issue remains, the initialization of u_fmdh60.dta data file is necessary.

*** IMPACT ***
The impact is that the deployment history in the Deployment Hub will be lost.

- Rename the u_fmdh60.dta file in order to have a backup.

-Stop the company.

-Backup the data file u_fmdh60.dta located in \data

-Run the following command to reinitialize the Deployment Hub file:

For Windows:
%UXEXE%\uxrazfic u_fmdh60

For UNIX/Linux:

$UXEXE/uxrazfic u_fmdh60

-Run the reorganization

For Windows:
%UXEXE%\unireorg.bat

For UNIX/Linux:
$UXEXE/unireorg

-Restart the company.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :
N/A