search cancel

DUAS 5: IO server fails to start - "Unable to open file /temp_folder/COMPANY_X_node.txt"

book

Article ID: 86180

calendar_today

Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In universe.log

DATE pid/uxioserv /u_write_start_engine/000000000 - Unable to open file /du_folder/temp/COMPANY_X_NODE06.txt

DATE pid/uxioserv /UXOS_HdlTermProcess /000000000 - execution handler : SIGNAL = (11) PID = (pid) PPID = (pid) GPID = (gpid)

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5
Description :IO server crashes or fails to start with the above error message.

Cause

Cause type:
Configuration
Root Cause: Unable to write into the U_TMP_PATH folder causes IO server crash at startup.
For example, $U_TMP_PATH/COMPANY_X_NODENAME.txt

Environment

OS: All Linux/Unix
OS Version: All

Resolution

Make sure the temporary files and the U_TMP_PATH have all permissions for all the system users.

Fix Status: No Fix

Additional Information

Workaround :
N/A