DUAS 5: IO server fails to start - "Unable to open file /temp_folder/COMPANY_X_node.txt"
Article ID: 86180
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Affects Release version(s): 5
Error Message :
In universe.log
DATE pid/uxioserv /u_write_start_engine/000000000 - Unable to open file /du_folder/temp/COMPANY_X_NODE06.txt
DATE pid/uxioserv /UXOS_HdlTermProcess /000000000 - execution handler : SIGNAL = (11) PID = (pid) PPID = (pid) GPID = (gpid)
Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5
Description :IO server crashes or fails to start with the above error message.
Error Message :
In universe.log
DATE pid/uxioserv /u_write_start_engine/000000000 - Unable to open file /du_folder/temp/COMPANY_X_NODE06.txt
DATE pid/uxioserv /UXOS_HdlTermProcess /000000000 - execution handler : SIGNAL = (11) PID = (pid) PPID = (pid) GPID = (gpid)
Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5
Description :IO server crashes or fails to start with the above error message.
Cause
Cause type:
Configuration
Root Cause: Unable to write into the U_TMP_PATH folder causes IO server crash at startup.
For example, $U_TMP_PATH/COMPANY_X_NODENAME.txt
Configuration
Root Cause: Unable to write into the U_TMP_PATH folder causes IO server crash at startup.
For example, $U_TMP_PATH/COMPANY_X_NODENAME.txt
Environment
OS: All Linux/Unix
OS Version: All
OS Version: All
Resolution
Make sure the temporary files and the U_TMP_PATH have all permissions for all the system users.
Fix Status: No Fix
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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