Impossible to submit jobs in Dollar Universe on Windows with DUAS 5.x

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
Following messages found in the universe.log: 
############################################################## 
<< 2013-02-18 13:49:33 0005736/UniServord /GATERF34 /134458554 - %UNI_-E-U_EGASNDJ3302, Error-Job submission 
<< 2013-02-19 12:42:48 0005736/UniServord /UXOS_CallServiceUser/000000000 - CallNamedPipe / [2]/[\\.\pipe\Univ_orsyp_admin] 
<< 2013-02-19 12:42:48 0005736/UniServord /u_ord_sub_batch /000000000 - error [183] calling service user for numproc 
<< 2013-02-19 12:42:48 0005736/UniServord /ADDJOB /000000000 - Numproc 0000103 Numentry 0 GASNDJ_STATUS -1 GASNDJ_IOSB_01 808464432 
<< 2013-02-19 12:42:48 0005736/UniServord /GASNDJ33 /134458554 - %UNI_-E-U_EGASNDJ3302, Error-Job submission 
<< 2013-02-19 12:42:48 0005736/UniServord /GAB39A41 /134458554 - %UNI_-E-U_EGASNDJ3302, Error-Job submission 
<< 2013-02-19 12:42:48 0005736/UniServord /GATERF34 /134458554 - %UNI_-E-U_EGASNDJ3302, Error-Job submission 
##############################################################

Patch level detected:Dollar Universe 5.6
Product Version: Dollar.Universe 5.6.0 FX25010 or Dollar.Universe 5.3.3 FX25002

On Windows, Dollar Universe is unable to submit jobs, they all goes from status Pending to Aborted.
 

Environment

OS: All Windows

Cause

Cause type:
Configuration
Root Cause: The system services for submission user accounts and the universe service must be started before running uxstartup.bat

Resolution

Start the User Services from the Windows service panel before launching the uxstartup script

Fix Status: No Fix

Fix Version(s):
N/A

Additional Information

Workaround :
N/A