The agent for Netapp can not supervise a storage array when the number of CIFS shares is bigger than 20

Products

• CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
On the log of the storage array: sldnetapp_STORAGEBAY.log when activating the trace on the plugin to level 1, this error may appear:
########################################################################
 [SpsNetAppPlugin] *** ERROR in OSpsSnmpMetricInstances_AddInstanceName : the object OSpsSnmpInstanceName with MetricInstanceIdx=1 already exists 
########################################################################

Patch level detected:SP Analyst Agent for NetApp 5.60
Product Version: Sysload 5.6.0

Description :The agent display all metrics to n/a if the supervised storage array has a total of CIFS shares bigger than 20.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.6.0

Additional Information

Workaround :
N/A