Sysload Token Server : Agents cannot retrieve his token

Article Id: 86128

Status: Published

Updated On: 15-04-2018 08:04

Legacy Id: 000012515

Products:

CA Automic Sysload

Issue/Introduction:

Affects Release version(s): 5

Error Message :
No errors appear

Patch level detected:SP Analyst Token Server 5.60
Product Version: Sysload 5.6.0

Description :When a lot of agents are subscribed, updating the Token Server Database may create high CPU usage, huge I/O comsuption.

Cause:

Cause type:
Defect
Root Cause: The agents may not retrieve tokens.

Environment:

OS: All

Resolution:

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Token Server
Version: Sysload 5.6.0
Sysload Token Server 5.60b (build 20.1)

Additional Information:

Workaround :
N/A