Description :When synchronization with UVMS is not working because of a timeout, no error message appears on the universe.log The synchronization never gets done with UVMS, so the security is not up to date.
Cause
Cause type: Defect Root Cause: N/A
Environment
OS: All
Resolution
After installing the version 6.5.21 of Dollar Universe, in case there is a timeout on the synchronization with uvms, you should find this kind of error message in universe.log:
############# |ERROR|X|IO |pid=21002.8| o_sync_uvms | Error decoding sync response. Time out reached #############
In order to fix it, you should increase the value on the Node Settings of the Dollar Universe node:
Technical settings: Time-out for connections to UVMS (seconds) -> increase to 120 instead of 30