Jobs appear with status Running on Reporter Database and / or some uprocs within the session are not extracted

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Article ID: 86121

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
No error appear at all

Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :When analyzing the Reporter UNI_EVT_RELAUNCHES table, some final status of the Jobs are Running whereas they should be Completed.
Some jobs successors in the session of these same jobs appearing as Running are not extracted at all.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.2.45

Additional Information

Workaround :
N/A