The agent for netapp stops collecting when the .dat file is created with a size 0KB

Products

• CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
There was no error on the log.

Patch level detected:SP Analyst Agent for NetApp 5.60
Product Version: Sysload 5.6.0

Description :The agent for netapp stops collecting when the .dat file is created with a size 0KB
No metrics can be retrieved on real time

Environment

OS: All

Cause

Cause type:
Defect
Root Cause: N/A

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.6.0

Additional Information

Workaround :
N/A