The Bookmarks disappear in Univiewer Console
Article ID: 86096
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
No error message.
Patch level detected:Univiewer Console 4.0.00
Product Version: Dollar.Universe 6.0.0
Description :The Bookmarks may disappear if Univiewer Console is manipulated in a very specific way as explained below:
- Launch Univiewer Console
- Create different shortcuts
- Return to a admin panel
- Close the Console
- Restart the console but DO NOT open the shortcut panel and close UVC again.
- Restart UVC, all the shortcuts should have disappeared.
No error message.
Patch level detected:Univiewer Console 4.0.00
Product Version: Dollar.Universe 6.0.0
Description :The Bookmarks may disappear if Univiewer Console is manipulated in a very specific way as explained below:
- Launch Univiewer Console
- Create different shortcuts
- Return to a admin panel
- Close the Console
- Restart the console but DO NOT open the shortcut panel and close UVC again.
- Restart UVC, all the shortcuts should have disappeared.
Cause
Cause type:
Defect
Root Cause: N/A
Defect
Root Cause: N/A
Environment
OS: All
OS Version: ALL OS
OS Version: ALL OS
Resolution
The issue has been fixed from Univiewer Console v4.0.16.
Fix Status: Released
Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.0.0
Fix Status: Released
Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.0.0
Additional Information
Workaround :
N/A
N/A
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