The sap Manager is down and cannot be started

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Article ID: 86078

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
in the universe.log following message:
##############################################################
|WARN |X|SAP|pid=12976236.1| uxsap_thread_main | Invalid license (status=0). Please check your SAP license for Dollar Universe Manager For SAP Solutions v60.
##############################################################

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :The sap Manager is down and cannot be started

Cause

Cause type:
Configuration
Root Cause: There is no valid SAP manager license installed on this system

Environment

OS: All
OS Version: All

Resolution

Contact your Sales contact in order to provide you with a valid SAP manager license for V6.

Fix Status: No Fix

Additional Information

Workaround :
N/A