Description :A job hangs while running. The processes are still running on the server which could cause other jobs to abort without any job log.
Cause type: Configuration Root Cause: A job is getting hung because it executes another program(ex: program.exe).
The workaround consists on adding the command "call" when calling the program program.exe. For example:
The solution consists on investigating with the Application Vendor/Support why the program.exe does not complete, probably the parameters transmitted are not correct or the program needs to be launched in Interactive mode instead of Batch mode.