Univiewer webconsole / webstart does not start due to an expired certificate

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Article ID: 86073

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
After launching the uvc.jnlp file, we get a java popup error message that look like:

################
Your security settings have blocked an application signed with an expired or not-yet-valid certificate from running
################

Patch level detected:Univiewer Console 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :After the 5th September 2016, the univiewer webconsole / webstart can't be started due to an expired certificate.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All

Resolution

If you can't apply the solution ( install the univiewer console 6.6.25 or superior), please apply the following workaround to add the tomcat server on the exceptions sites on the java control panel.

If you launch the univiewer webconsole from this link: http://server.domain.com:8080/univiewer_webconsole_6.6.21_all_os/,
The tomcat server url is: http://server.domain.com:8080

In order to add the exception, you have to go to:

Control Panel – Java - Security



Click on Edit Site List.

Then click on Add and paste the tomcat server url



After that, click on Ok and then on Continue. Then you can close the java control panel and redownload the Univiewer Console again.

You need to tick the option: “I accept the risk and want to run this application” and then Run.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.6.25

Additional Information

Workaround :
N/A