Datastore rate metrics / latencies appear N/A and network specific domain is greyed out

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Article ID: 86069

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
When traced the perl script, this message appears:
########################
entitytype:Datastore entity:LOCAL_v203pvw307 refreshRate:not definedĀ 
########################

Patch level detected:SP Analyst Agent for VMware Host 5.60
Product Version: Sysload 5.6.0

Description :The Datastore rate metrics / latency appear as Non Available on the Sysload Console and the Network Specific Domain is grayed out on the agents vSphere.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Windows

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.7.0

Additional Information

Workaround :
N/A