The SFTP transfer failed or the file was transferred but it was incomplete when transferring a bigger file.

Products

• CA Automic Dollar Universe

Issue/Introduction

The SFTP transfer failed or the file was transferred but it was incomplete when transferring a big file.

Affects Release version(s): 5.x

Error Message :
Possible error message in the job log:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Fri Jun 15 17:08:34 2012: Progression = 0.00 / 116770800.00 (0 %)
Fri Jun 15 17:08:34 2012: Progression = 0.00 / 116770800.00 (0 %)
* Failed to close libssh2 file
Fri Jun 15 17:08:34 2012: Progression = 0.00 / 116770800.00 (0 %)
* Closing connection #0
* Failed sending data to the peer
Fri Jun 15 17:08:34 2012: Resume FTP transfer...
Fri Jun 15 17:08:34 2012: FTP transfer of [/home/apps/du/PRE560/mgr/pb105191/SLY1_DO_NOT_PROCESS_20120529170507.xml] failed.
Fri Jun 15 17:08:34 2012: Error detail: Failed sending data to the peer
Fri Jun 15 17:08:34 2012: Analyse CURLcode=55 ...
Fri Jun 15 17:08:34 2012: Return UXcode=7
Fri Jun 15 17:08:34 2012: ---------------------------------------------------------------------------------------------
Fri Jun 15 17:08:34 2012: Connection closed
Fri Jun 15 17:08:34 2012: Transfer failed - network problem, transfer interrupted... (code: 7)
abort 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 

Cause

Cause type: Configuration
Root Cause: One possible root cause is the target FTP server which does not allow to transfer a much bigger file size.

Environment

OS: All
OS Version: ALL OS

Resolution

Please check the configuration of the target ftp server if there is a limit on the file size it can transfer. Or, it is possible that the current version of the target ftp server does not support transferring bigger file.
Please check with your FTP service software vendor for more details.