Dollar Universe doesn't start after upgrade v5 to v6. TEMP_IO_X service is not present.
Article ID: 86006
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
No error message after the upgrade.
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0
Description :Dollar Universe doesn't start after upgrade v5 to v6.
TEMP_IO_X service is not present.
No error message after the upgrade.
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0
Description :Dollar Universe doesn't start after upgrade v5 to v6.
TEMP_IO_X service is not present.
Cause
Cause type:
Defect
Root Cause: In specific cases, the upgrade procedure (Dollar Universe v5 to v6) is not able to create subfolder tmp_v5 and copy all the needed files.
Defect
Root Cause: In specific cases, the upgrade procedure (Dollar Universe v5 to v6) is not able to create subfolder tmp_v5 and copy all the needed files.
Environment
OS: Windows
OS Version: All Windows.
OS Version: All Windows.
Resolution
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.1.01
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.1.01
Additional Information
Workaround :
N/A
N/A
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