Dollar Universe doesn't start after upgrade v5 to v6. TEMP_IO_X service is not present.
Article ID: 86006
CA Automic Dollar Universe
Error Message :
No error message after the upgrade.
Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0
Description :Dollar Universe doesn't start after upgrade v5 to v6.
TEMP_IO_X service is not present.
Root Cause: In specific cases, the upgrade procedure (Dollar Universe v5 to v6) is not able to create subfolder tmp_v5 and copy all the needed files.
OS Version: All Windows.
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Version: Dollar.Universe 6.1.01