The jobs stay in PENDING status.
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The jobs stay in PENDING status.

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Article ID: 85999

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the history trace of the job, the job remains in queue:
######################################
11/27/2012 18:55:15 Start Condition Check
 Modified directly in the Engine by
 operator : ????????????????????
 Processing Date 11/27/2012
11/27/2012 18:55:18 Submitted in BATCH Q: SYS_BATCH
 under ENTRY N° : 0007
 *** Uproc waiting to run in queue ***
######################################

Error message in UNIVERSE.log
######################################
2012-11-27 18:45:00 000084B4 DUAUTO_ORDX FRSDAXP02 SYSTEM GASNDJ33 080582F4 %UNI_-F-EGASNDJ3306, Job submi?
2012-11-27 18:45:01 000084B4 DUAUTO_ORDX FRSDAXP02 SYSTEM GAB39A41 0803ACBA %UNI_-E-EGASNDJ3302, Error-Job?
2012-11-27 18:45:01 000084B4 DUAUTO_ORDX FRSDAXP02 SYSTEM GALANB34 000182B2 %RMS-E-RNF, record not found ?
2012-11-27 18:45:01 000084B4 DUAUTO_ORDX FRSDAXP02 SYSTEM GALANB34 000182B2 %RMS-E-RNF, record not found ?
###################################### 

Patch level detected:Dollar Universe 5.0
Product Version: Dollar.Universe 5.0.0

Description :The jobs stay in PENDING status.

Environment

OS: VMS Alpha
OS Version: ALL

Cause

Cause type:
Other
Root Cause: One possible cause is that one of the Administration table data files is corrupted, specifically the u_fttg50.dta. If this file contains string such as "DATA_KEY_COMPRESSION"(within the red square in the attached fttg50.jpg), this could mean the data file is corrupted. One of the following may have occurred:
- improper reorganization command/script launched on this file

Resolution

It is important that you have a complete backup of all the data file of your company. If a backup of the data files exists, you may need to replace Administration data files(u_fttg50, u_ftts50 and u_ftru50) with the backup ones.

-Stop the company.

-Replace Administration data files(u_fttg50, u_ftts50 and u_ftru50) with the good ones.

-Run an offline reorganization.

-Restart the company.

Fix Status: No Fix
 

Additional Information

Workaround :
N/A