Job remains in Event Wait because the conditioned job event from remote nodes stays on status Pending instead of Completed

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Article ID: 85982

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
No error

Patch level detected:Dollar Universe 6.4.00
Product Version: Dollar.Universe 6.4.01

Description :The job events between remote nodes sometimes stay on status Pending and are never updated anymore, even though they are completed on the remote execution node.
As a result, the jobs that were depending on this job event remain in status Event Wait.

Cause

Cause type:
Defect
Root Cause: In some specific network conditioning cases, job events received from remote node may remain in status "Pending" instead of "Completed".

Environment

OS: All

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.4.22

Additional Information

Workaround :
N/A