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Univiewer Management server upgrade fails
Article ID: 85980
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
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File Error
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The following error occurred on the file 'D:\Universe\UNIVIE~1\BC40P_UVMS\app\bin\sc.exe'.
Cannot create a file when that file already exists.
(0xb7)
---------------------------
Abort Retry Ignore
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Patch level detected:Univiewer Management Server 4.0.00
Product Version: Dollar.Universe 6.0.0
Description :The upgrade of Univiewer Management Server may fail.
---------------------------
File Error
---------------------------
The following error occurred on the file 'D:\Universe\UNIVIE~1\BC40P_UVMS\app\bin\sc.exe'.
Cannot create a file when that file already exists.
(0xb7)
---------------------------
Abort Retry Ignore
---------------------------
Patch level detected:Univiewer Management Server 4.0.00
Product Version: Dollar.Universe 6.0.0
Description :The upgrade of Univiewer Management Server may fail.
Cause
Cause type:
Defect
Root Cause: The sc.exe, that verifies that the process com.orsyp.central.server.StopCentralServer is already stopped or not, may still be running.
Defect
Root Cause: The sc.exe, that verifies that the process com.orsyp.central.server.StopCentralServer is already stopped or not, may still be running.
Environment
OS: Windows
OS Version: ALL Windows
OS Version: ALL Windows
Resolution
The issue has been fixed since the Univiewer Management Server v4.0.10.
Fix Status: Released
Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.0.0
Fix Status: Released
Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.0.0
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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