Univiewer Management server upgrade fails

Products

• CA Automic Dollar Universe

Issue/Introduction

Error Message :
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File Error
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The following error occurred on the file 'D:\Universe\UNIVIE~1\BC40P_UVMS\app\bin\sc.exe'.

Cannot create a file when that file already exists.

(0xb7)
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Abort Retry Ignore
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Patch level detected:Univiewer Management Server 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :The upgrade of Univiewer Management Server may fail.

Environment

OS: Windows
OS Version: ALL Windows

Cause

Cause type:
Defect
Root Cause: The sc.exe, that verifies that the process com.orsyp.central.server.StopCentralServer is already stopped or not, may still be running.

Resolution

The issue has been fixed since the Univiewer Management Server v4.0.10.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :
N/A