UVMS cannot be started with a non root user

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Article ID: 85916

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
From command line: 

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access denied
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Patch level detected:Univiewer Management Server 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :UVMS cannot be started with a non root user when it was installed/upgraded with root

Cause

Cause type:
Configuration
Root Cause: A regular user has not enough rights to launch the stop/start of the UVMS as it has been installed / started as root.

Environment

OS: Linux

Resolution

If the UVMS installation has been done by root, in order to start UVMS, it is required the following procedure:

Login into the system as Super User by running the sudo command as

sudo su -

To start UVMS, launch:

./unistartms


If a stop is required it will also be necessary to login as Super User to run the UVMS stop command:

./unistopms

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.1.0

Additional Information

Workaround :
N/A