Reporter extraction fails even in the UniViewer with the DB connection is validated.
Article ID: 85912
CA Automic Dollar Universe
Error Message :
Patch level detected:Reporter 4.0.10
Product Version: Dollar.Universe 6.0.0
Description :Extraction fails even if Reporter is correctly installed and the UniViewer with the DB connection is validated.
OS: Windows Server 2008
OS Version: na
Root Cause: The DB has been installed in an other format that UTF-8
Re-install the DB instance in UTF-8 encoding
Fix Status: Released
Version: Dollar.Universe 6.0.0