Crash of the SAP Manager when SAP jobs try to retrieve spools in French
Article ID: 85879
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
On Aix the manger crashes and produces a core file. Core analysis with dbx returns this output:
===================================================================================
free_y(??, ??) at 0x90000000009d490
free_common(??) at 0x900000000010074
delop.operator delete(void*)(??) at 0x900000000690a94
rfcconnection._STL::_Vector_base<unsigned char,_STL::allocator<unsigned char> >::~_Vector_base()(??, ??) at 0x90000003e60a1a4
rfcconnection._STL::vector<unsigned char,_STL::allocator<unsigned char> >::~vector()(??, ??) at 0x90000003e5f8c50
RfcStructure::~RfcStructure()(??, ??, ??) at 0x90000003e6633c8
RfcTable::removeAll()(??) at 0x90000003e70ed80
RfcTable::~RfcTable()(??, ??, ??) at 0x90000003e70eb8c
RfcParameter::~RfcParameter()(??, ??, ??) at 0x90000003e9543cc
RfcFunction::~RfcFunction()(??, ??, ??) at 0x90000003e670ea8
RfcDestroyFunction(??, ??) at 0x90000003e5786dc
uxsap_rs_variant_contents_rfc(??, ??, ??, ??, ??) at 0x1002f02cc
uxsap_add_variant_tab_to_joblog(??, ??, ??) at 0x1002d5780
uxsap_build_tab_joblog(??, ??, ??, ??, ??, ??, ??) at 0x1002d660c
uxsap_build_joblog(??, ??, ??, ??, ??) at 0x1002d7d30
uxsap_jobsap_create(??, ??, ??, ??, ??) at 0x1002e057c
owls_sap_job_handler.process_launch(??, ??, ??) at 0x1004d5dc8
owls_sap_handle_sap_job(??, ??, ??) at 0x1004d65ac
uxsap_process_client_request(??, ??) at 0x1004c019c
uxsap_thread_trt(??) at 0x1004c09c0
===================================================================================
In Universe.log file:
===================================================================================
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uRfc_Invoke | Invoking [BAPI_XBP_JOB_SPOOLLIST_READ_20] function
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| manage_sap_return_codes | Invoking [BAPI_XBP_JOB_SPOOLLIST_READ_20] function returns RFC_OK
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_bapi_job_spoolist_r | Building table list...
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_bapi_job_spoolist_r | Number of lines inside table SPOOL_LIST: [16]
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Building function RS_VARIANT_CONTENTS_RFC desc handle ...
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Building function handle ...
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Building export parameters ...
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Parameter [REPORT] value [ZHRPA_IS_BIC_IBAN]
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Parameter [VARIANT] value [DEFAUT_ALL_REC]
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Parameter [MOVE_OR_WRITE] value [M]
===================================================================================
Under certain conditions this issue can generate ST22 shortdump on SAP side
Patch level detected:Dollar Universe 6.6.01
Product Version: Dollar.Universe 6.6.01
Description :The sap manager crashes when SAP API jobs (either executed with CLI 'uxstr sap api jobname .... SPOOLLIST' or by SAP_XBP2 uprocs) are executed that use French in their submission parameters .
The problem only exists when the job is configured to collect and insert spools in french language.
On Aix the manger crashes and produces a core file. Core analysis with dbx returns this output:
===================================================================================
free_y(??, ??) at 0x90000000009d490
free_common(??) at 0x900000000010074
delop.operator delete(void*)(??) at 0x900000000690a94
rfcconnection._STL::_Vector_base<unsigned char,_STL::allocator<unsigned char> >::~_Vector_base()(??, ??) at 0x90000003e60a1a4
rfcconnection._STL::vector<unsigned char,_STL::allocator<unsigned char> >::~vector()(??, ??) at 0x90000003e5f8c50
RfcStructure::~RfcStructure()(??, ??, ??) at 0x90000003e6633c8
RfcTable::removeAll()(??) at 0x90000003e70ed80
RfcTable::~RfcTable()(??, ??, ??) at 0x90000003e70eb8c
RfcParameter::~RfcParameter()(??, ??, ??) at 0x90000003e9543cc
RfcFunction::~RfcFunction()(??, ??, ??) at 0x90000003e670ea8
RfcDestroyFunction(??, ??) at 0x90000003e5786dc
uxsap_rs_variant_contents_rfc(??, ??, ??, ??, ??) at 0x1002f02cc
uxsap_add_variant_tab_to_joblog(??, ??, ??) at 0x1002d5780
uxsap_build_tab_joblog(??, ??, ??, ??, ??, ??, ??) at 0x1002d660c
uxsap_build_joblog(??, ??, ??, ??, ??) at 0x1002d7d30
uxsap_jobsap_create(??, ??, ??, ??, ??) at 0x1002e057c
owls_sap_job_handler.process_launch(??, ??, ??) at 0x1004d5dc8
owls_sap_handle_sap_job(??, ??, ??) at 0x1004d65ac
uxsap_process_client_request(??, ??) at 0x1004c019c
uxsap_thread_trt(??) at 0x1004c09c0
===================================================================================
In Universe.log file:
===================================================================================
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uRfc_Invoke | Invoking [BAPI_XBP_JOB_SPOOLLIST_READ_20] function
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| manage_sap_return_codes | Invoking [BAPI_XBP_JOB_SPOOLLIST_READ_20] function returns RFC_OK
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_bapi_job_spoolist_r | Building table list...
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_bapi_job_spoolist_r | Number of lines inside table SPOOL_LIST: [16]
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Building function RS_VARIANT_CONTENTS_RFC desc handle ...
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Building function handle ...
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Building export parameters ...
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Parameter [REPORT] value [ZHRPA_IS_BIC_IBAN]
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Parameter [VARIANT] value [DEFAUT_ALL_REC]
| 2016-10-06 01:37:52 |INFO |X|SAP|pid=26411222.1072| uxsap_rs_variant_contents | Parameter [MOVE_OR_WRITE] value [M]
===================================================================================
Under certain conditions this issue can generate ST22 shortdump on SAP side
Patch level detected:Dollar Universe 6.6.01
Product Version: Dollar.Universe 6.6.01
Description :The sap manager crashes when SAP API jobs (either executed with CLI 'uxstr sap api jobname .... SPOOLLIST' or by SAP_XBP2 uprocs) are executed that use French in their submission parameters .
The problem only exists when the job is configured to collect and insert spools in french language.
Cause
Cause type:
Defect
Root Cause: ==========================================================================================================
Defect
Root Cause: ==========================================================================================================
Environment
OS: All
Resolution
Workaround:
Change the settings of SAP_XBP2 uprocs, uncheck box "spool list" from the start option or remove parameter SPOOLLIST from the CLI uxstr sap api jobname.
Please be aware that this only concerns SAP jobs that use French as language in their submission parameter.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.7.21
Change the settings of SAP_XBP2 uprocs, uncheck box "spool list" from the start option or remove parameter SPOOLLIST from the CLI uxstr sap api jobname.
Please be aware that this only concerns SAP jobs that use French as language in their submission parameter.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.7.21
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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