Alerts sent by SP Analyst Agents 5.34 are not sent to Management Server 5.50 or superior

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Article ID: 85868

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
 This error appears on the log of the agent (sldrmd.log): 
############################################
[Evt] *** WARNING : OAlertOneInstanceMgr_MakeUnlimitedAlertPacket_SmgtsFormat not already implemented. 
############################################  

Patch level detected:Sysload Management Server 5.50
Product Version: Sysload 5.5.0

Description :Alerts sent by SP Analyst Agents 5.34 are not sent to Management Server (version 5.50 or superior).

Cause

Cause type:
Defect
Root Cause: Agents 5.34 can not send alerts to Management Servers on version 5.50 or above.

Environment

OS: All
OS Version: any OS

Resolution

Issue fixed on version 5.50 and above of the SP Analyst Agent for Windows or Unix

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.5.0

Additional Information

Workaround :
N/A