Alerts sent by SP Analyst Agents 5.34 are not sent to Management Server 5.50 or superior
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Article ID: 85868
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Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message : This error appears on the log of the agent (sldrmd.log): ############################################ [Evt] *** WARNING : OAlertOneInstanceMgr_MakeUnlimitedAlertPacket_SmgtsFormat not already implemented. ############################################
Patch level detected:Sysload Management Server 5.50 Product Version: Sysload 5.5.0
Description :Alerts sent by SP Analyst Agents 5.34 are not sent to Management Server (version 5.50 or superior).
Cause
Cause type: Defect Root Cause: Agents 5.34 can not send alerts to Management Servers on version 5.50 or above.
Environment
OS: All OS Version: any OS
Resolution
Issue fixed on version 5.50 and above of the SP Analyst Agent for Windows or Unix