Unexpected encryption type. AES received. None expected.

Products

• Workload Automation Agent

Issue/Introduction

Unable to autoping a newly installed agent. The folllowing error is visible in the agent's receiver.log:

<Regular:2>.CybReceiverChannel.receive[:233] - cybermation.library.communications.CybConversationException: Unexpected encryption type. AES received. None expected.

 

Environment

CA Workload Automation Agent: All versions
OS: All OS platforms

Cause

The scheduler is using the AES encryption type (also known as the DEFAULT type) but the agent has been configured not to use any encryption. 

Resolution

1. In the agentparm.txt, uncomment the following lines and make sure they are set accordingly:
   
   • security.filename=/opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT/security.txt
   • security.level=off
   • security.cryptkey=cryptkey.txt
2. Save the file.
3. Restart agent services