Some Users don't see Dollar Universe objects that they should be able to see according to their Roles.
Article ID: 85843
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
This may be an issue with users rights (LDAP) that are not synchronized.
Error message in the universe.log:
Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :Some Users don't see Dollar Universe objects that they should be able to see according to their Roles.
This may be an issue with users rights (LDAP) that are not synchronized.
Error message in the universe.log:
Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0
Description :Some Users don't see Dollar Universe objects that they should be able to see according to their Roles.
Cause
Cause type:
Configuration
Root Cause: Based on the error message in the universe.log, the Dollar Universe node cannot reach the machine of Univiewer Management Server(UVMS).
Configuration
Root Cause: Based on the error message in the universe.log, the Dollar Universe node cannot reach the machine of Univiewer Management Server(UVMS).
Environment
OS: All
Resolution
Please make sure that the machine and port number used by the UMVS is reachable from Dollar Universe node, vice-versa at all times, so that synchronization will work. Please check with your network administrator to make sure there is no network issue between Dollar Universe and UVMS.
Fix Status: No Fix
Fix Status: No Fix
Additional Information
Workaround :
N/A
N/A
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