Some Users don't see Dollar Universe objects that they should be able to see according to their Roles.

Article Id: 85843

Status: Published

Updated On: 15-04-2018 08:06

Legacy Id: 000012134

Products:

CA Automic Dollar Universe

Issue/Introduction:

Error Message :
This may be an issue with users rights (LDAP) that are not synchronized.
Error message in the universe.log:
Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :Some Users don't see Dollar Universe objects that they should be able to see according to their Roles.

Cause:

Cause type:
Configuration
Root Cause: Based on the error message in the universe.log, the Dollar Universe node cannot reach the machine of Univiewer Management Server(UVMS).

Environment:

OS: All

Resolution:

Please make sure that the machine and port number used by the UMVS is reachable from Dollar Universe node, vice-versa at all times, so that synchronization will work. Please check with your network administrator to make sure there is no network issue between Dollar Universe and UVMS.

Fix Status: No Fix

Additional Information:

Workaround :
N/A