Some Users don't see Dollar Universe objects that they should be able to see according to their Roles.
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Article ID: 85843
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Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message : This may be an issue with users rights (LDAP) that are not synchronized. Error message in the universe.log: Patch level detected:Dollar Universe 6.1.00 Product Version: Dollar.Universe 6.1.0
Description :Some Users don't see Dollar Universe objects that they should be able to see according to their Roles.
Cause
Cause type: Configuration Root Cause: Based on the error message in the universe.log, the Dollar Universe node cannot reach the machine of Univiewer Management Server(UVMS).
Environment
OS: All
Resolution
Please make sure that the machine and port number used by the UMVS is reachable from Dollar Universe node, vice-versa at all times, so that synchronization will work. Please check with your network administrator to make sure there is no network issue between Dollar Universe and UVMS.