Connection issue between SAP Manager and SAP server

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Article ID: 85833

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
SAP Manager log file :

Patch level detected:Dollar Universe 6.0
Product Version: Dollar.Universe 6.0.0

Description :When trying to launch a SAP Uproc it aborts. You have changed you SAP password or newly configured the SAP Manager

Cause

Cause type:
Configuration
Root Cause: This messages appears when you have an issue regarding the user set in your SAP manager connexion file and the SAP server.

Environment

OS: All

Resolution

Here are the different leads to check :
- Your user may be locked in SAP, please, check your su01 transaction and make sure it's not.
- Fill the uxjcs.ini with your password in capitals letters (a stop/restart of the SAP Manager will be required
- If your user is newly created in SAP, log on once with it on your SAP Front End : SAP will require you to change the password at the first log-in.

Fix Status: No Fix

Additional Information

Workaround :
N/A