Triggers do not launch a task if the user has more than 12 characters

book

Article ID: 85825

calendar_today

Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
The error that appears on the reply of the query is:
Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :When launching a trigger with REST client and having an authorization generated with user that has more than 12 characters, the request to trigger is rejected with access denied.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

Release: ADUNAS99000-6.0-Automic Dollar Universe-AS
Component:

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.5.21

Additional Information

Workaround :
N/A