Triggers do not launch a task if the user has more than 12 characters
Article ID: 85825
CA Automic Dollar Universe
Error Message :
The error that appears on the reply of the query is:
Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0
Description :When launching a trigger with REST client and having an authorization generated with user that has more than 12 characters, the request to trigger is rejected with access denied.
Release: ADUNAS99000-6.0-Automic Dollar Universe-AS
Root Cause: N/A
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Version: Dollar.Universe 6.5.21