Triggers do not launch a task if the user has more than 12 characters
Article ID: 85825
Updated On:
Products
CA Automic Dollar Universe
Issue/Introduction
Error Message :
The error that appears on the reply of the query is:
Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0
Description :When launching a trigger with REST client and having an authorization generated with user that has more than 12 characters, the request to trigger is rejected with access denied.
The error that appears on the reply of the query is:
Patch level detected:Dollar Universe 6.2.00
Product Version: Dollar.Universe 6.2.0
Description :When launching a trigger with REST client and having an authorization generated with user that has more than 12 characters, the request to trigger is rejected with access denied.
Environment
Release: ADUNAS99000-6.0-Automic Dollar Universe-AS
Component:
Component:
Cause
Cause type:
Defect
Root Cause: N/A
Defect
Root Cause: N/A
Resolution
Update to the fix version listed below or a newer version if available.
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.5.21
Fix Status: Released
Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.5.21
Additional Information
Workaround :
N/A
N/A
Feedback
Yes
No
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