Dollar Universe is not reachable after increasing the cache for administration objects to a value > 4000

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Article ID: 85807

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
When you set the value of the variable admin objects to 6000, the company can't be started and the following messages appear on the universe.log

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| 2013-06/13/2013 14:44:59: file /orsyp/support/du/ORSYP/ABB_IT_sapp10e/data/u_fttg60 memory error 12: Not enough space (buffer table)
| 2013-06-13 14:44:59 |ERROR|X|IO |pid=421938.1| u_io_error | file /orsyp/support/du/ORSYP/ABB_IT_sapp10e/data/u_fttg60 memory error 12: Not enough space (buffer table)
| 2013-06-13 14:44:59 |FATAL|X|IO |pid=421938.1| u_io_srv_main | IO server X init error: u_charge_lst_upt returns -1
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On the other hand, when you set the admin objects to 5000, company can be started but you lose access to the node settings and the following messages appear on the universe.log:

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| 2013-06-13 15:08:47 |ERROR|X|IO |pid=835822.2314| owls_nodesetting_select | Error getting the configuration variables list. ux_get_categories_list returns -1
| 2013-06-13 15:08:53 |ERROR|X|IO |pid=835822.539| owls_nodesetting_select | Error getting the configuration variables list. ux_get_categories_list returns -1
########################################################################################################


On the Univiewer Console, this popup error message appears:

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On environment [UJCENT/vmstlrhsup5_MgtServer/X]:
Node Settings for sapp10e:
owls_nodesetting_select error: -1
######################################################################################################## 

Patch level detected:Dollar Universe 6.0.00
Product Version: Dollar.Universe 6.0.0

Description :After increasing the cache for administration objects to a value > 4000, the Dollar Universe is not reachable via the console:
- The company can't be started
- Can't access to node settings

Cause

Cause type:
Configuration
Root Cause: The default memory settings of the IO server keeps him from starting with those cache settings.

Environment

OS: IBM AIX
OS Version: all AIX

Resolution

Decrease the value of the variable Cache admin objects to a lower value like 3000 or increase the IO memory limit variable on the node settings to 1GB.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :
N/A