LDAP groups with accent can't be imported on UVMS

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Article ID: 85784

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
When launching the LDAP group synchronization, we receive this kind of error 
###############
| 2013-07-29 15:34:15 | -------------------------------------------- 
| 2013-07-29 15:34:15 | Starting Synchronization of groups with LDAP 
| 2013-07-29 15:34:15 | -------------------------------------------- 
| 2013-07-29 15:34:15 | Connecting to LDAP: [Active Direcoty] 
| 2013-07-29 15:34:16 | 116 matching group(s) retrieved 
| 2013-07-29 15:34:16 | 1 group(s) were not retrieved because of syntax issues 
| 2013-07-29 15:34:16 | - Group Téléphone Call Center
###############

Patch level detected:Univiewer Management Server 6.2.00
Product Version: Dollar.Universe 6.2.0

Description :The LDAP groups with accents can't be imported by UVMS when using LDAP synchronization.

Cause

Cause type:
By design
Root Cause: This is implemented by design in the Univiewer Management Server.

Environment

OS: All

Resolution

Groups created in UVMS must contain only the following characters:
http://www.asciitable.com/index/asciifull.gif

Fix Status: No Fix
 

Additional Information

Workaround :
N/A