UniViewer Console regularly freezes or has features that stop working properly

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Article ID: 85779

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
In the univiewer.log (console log) and in a popup error dialog: messages involve Jar signature issues or security issues.

Patch level detected:Univiewer Console 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :UniViewer Console regularly freezes or has features that stop working properly

Cause

Cause type:
Configuration
Root Cause: This is linked to Java cache space (in the Java settings). Not enough space is given.

Environment

OS: Windows
OS Version: All

Resolution

In the Java settings, the space of the temp folder must be increased. 200MB at least are necessary.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Console
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :
N/A