Agent for linux 5.60 does not start and a core is generated (segmentation fault)

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Article ID: 85777

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
None, but the last message on the sldrmd.log is:
##########################
Wed Feb 27 10:38:10 2013: coll - Trying to detect if this is a Virtual Machine (VMGuestLib enabled)...
##########################

Patch level detected:Sysload Agent for Unix
Product Version: Sysload 5.8.0

Description :Agent for linux 5.60 does not start and a core is generated (segmentation fault)

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: Linux
OS Version: All

Resolution

A workaround for 5.60 version:

Edit the sldrmd-init file:

[PARAM]
DisableVMGuestLib=1

Then restart the collector

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.6.0
5.60a

Additional Information

Workaround :
N/A