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SFTP Job keep run and not transfer the file

book

Article ID: 85767

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
In the job log:

#####
* Transferred a partial file 
Wed Nov 27 11:22:33 2013: Resume FTP transfer... 
Wed Nov 27 11:22:33 2013: FTP transfer of [sftp://10.240.172.121:22//pcardapp/pwrtest/home/duas/ACST20131105081535_CA01_NONCATEGORIZED_1.TXT] failed. 
Wed Nov 27 11:22:33 2013: Error detail: Transferred a partial file 
Wed Nov 27 11:22:33 2013: Analyse CURLcode=18 ... 
Wed Nov 27 11:22:33 2013: Return UXcode=7 
Wed Nov 27 11:22:33 2013: --------------------------------------------------------------------------------------------- 
Wed Nov 27 11:22:33 2013: Connection closed 
Wed Nov 27 11:22:33 2013: Transfer failed - network problem, transfer interrupted... (code: 7) 
abort (error 1) 
##### 

Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :The uproc is running and start to transfert the file but at the ends, the uproc aborts with error messages in the job log

Cause

Cause type:
Defect
Root Cause: Some SFTP transfers could fail when getting / sending large files to some SSH servers.

Environment

OS: All

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.2.21

Additional Information

Workaround :
N/A
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