Agent for Solaris won't start on Solaris 8 or 9

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Article ID: 85762

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Updated On:

Products

CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
 On the collector log sldrmd.log this error appear:

###############################################
Fri Jul 27 12:42:18 2012: coll - ERROR : OAgUxProtocolSystemMgr_SOLARIS_SetMandatoryMembers, could not kvm_open (/dev/ksyms, /dev/mem) (errno=13)
############################################### 

Patch level detected:Sysload Agent for Unix
Product Version: Sysload 5.8.0

Description :Agent for Solaris won't start on Solaris

Cause

Cause type:
Defect
Root Cause: The collector tried to read /dev/ksyms and /dev/mem and in case he did not have the rights, he would stop automatically.

Environment

OS: Sun Solaris Sparc
OS Version: solaris 8 or 9

Resolution

The collector won't stop in case it cannot read /dev/ksyms or /dev/mem on versions 5.60b and superior.

Fix Status: Released

Fix Version(s):
Component: Agents
Version: Sysload 5.6.0

Additional Information

Workaround :
N/A