Dollar Universe doesn't start

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Article ID: 85750

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In Window command line:
###############################
UniverseCmd : CallNamedPipe failed, GetLastError = 0
############################### 

Patch level detected:Dollar Universe 5.6.0
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Dollar Universe doesn't start

Cause

Cause type:
Configuration
Root Cause: The Windows service Univer$e __universe has not been started as Local System, but with a specific user

Environment

OS: Windows
OS Version: all Windows

Resolution

Set the user of Univer$e __universe to Local System

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.6.0 FX25010

Additional Information

Workaround :
N/A