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UniViewer impossible to authenticate the user with a Management Server using LDAP with SSL.

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Article ID: 85735

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
Returned by the unicheckldap command
##########################
app/bin/unicheckldap.bat -login <USERNAME> -password <PASSWORD>

[...]

Host: <LDAPHOST> Port: 636 SSL: true

[...]

FAILURE Login: <USERNAME> authentication failed

[...]

SEVERE: Authentication Exception
javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr:
DSID-0C090334, comment: AcceptSecurityContext error, data 52e, vece ]
 at com.sun.jndi.ldap.LdapCtx.mapErrorCode(Unknown Source)
 at com.sun.jndi.ldap.LdapCtx.processReturnCode(Unknown Source)
 at com.sun.jndi.ldap.LdapCtx.processReturnCode(Unknown Source)
 at com.sun.jndi.ldap.LdapCtx.connect(Unknown Source)
 at com.sun.jndi.ldap.LdapCtx.<init>(Unknown Source)
 at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(Unknown Source)
 at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(Unknown Source)
 at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(Unknown Source)
 at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(Unknown Source)
 at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)
 at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)
 at javax.naming.InitialContext.init(Unknown Source)
 at javax.naming.InitialContext.<init>(Unknown Source)
 at javax.naming.directory.InitialDirContext.<init>(Unknown Source)
 at com.orsyp.central.ldap.SimpleLogin.login(SimpleLogin.java:47)
 at com.orsyp.central.ldap.LDAPManagerImpl.authenticate(LDAPManagerImpl.
ava:123)
 at com.orsyp.central.ldap.LDAPcheck.main(LDAPcheck.java:101)
FAILURE Login: <USERNAME> authentication failed
##########################

Patch level detected:Univiewer Management Server 4.0.00
Product Version: Dollar.Universe 6.0.0

Description :With a Management Server using LDAP with SSL, in the UniViewer login screen, it's not possible to authenticate the user.

Cause

Cause type:
Configuration
Root Cause: This is generated if the SSL certificate is not good.

Environment

OS: All
OS Version: All

Resolution

The SSL certificate has to be verified and replaced.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.0.0

Additional Information

Workaround :
N/A
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