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Patching/upgrading UVMS is failing

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Article ID: 85720

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
 --> ("y" to continue, "n" to abort procedure)? y 
grep: /tmp/univiewer_server_6.4.41_all_unix/./tools/patch.data: No such file or directory 

#-------------------------------------------------- 
# ---> ERROR: 
# ------------------------------------------------- 

-----> Invalid patch data: Fix name is missing. 

#-------------------------------------------------- 
# Procedure aborted. 
# ------------------------------------------------- 

Error during procedure, check log file 
Patch log file is /opt/universe/univiewer_server/lnx666_MgtServer/data/temp/20009_orsyp_patch.log 

Patch level detected:Univiewer Management Server 6.4.01
Product Version: Dollar.Universe 6.4.01

Description :During the upgrade of UVMS from a previous version using option "P", it aborts giving error messages as described below

Environment

OS: Linux

Cause

Cause type:
Configuration
Root Cause: The "P" option is dedicated for specific "patch", for the standard upgrade, the correct option is 'u".

Resolution

Instead of using option "P" the correct option to run the upgrade kit is "U" for upgrade

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 6.4.01

Additional Information

Workaround :
N/A