Univiewer Management Server cannot be started after a reboot.

Products

• CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
On the stderr.log of UVMS these errors may appear:
##########################################################
java.sql.SQLException: Failed to start database '/orsyp/univiewer_server/3101m335or/data/data/uvmsdb', see the next exception for details.
...
Caused by: java.sql.SQLException: Container Container(0, 2465) cannot be opened; it either has been dropped or does not exist.
...

Patch level detected:UniViewer Management Server 3.x
Product Version: Dollar.Universe 5.6.0 FX25010

Description :Univiewer Management Server cannot be started after a reboot.

Environment

OS: Linux
OS Version: All

Cause

Cause type:
Configuration
Root Cause: The derby embedded database got corrupted during the shutdown of UVMS

Resolution

1. Backup the current UVMS database /data/data/uvmsdb/
On Linux:
mv /data/data/uvmsdb /data/data/uvmsdb.backup

2. Replace the current UVMS database by the one extracted from a previous backup:
On Linux:
mv /data/data/uvmsdb /data/data/uvmsdb

3. Start UVMS and check that UVMS starts correctly.

4. The modifications done on UVMS database (new users, roles, node views...) after the backup will be lost, so they need to be recreated manually afterwards.

Fix Status: Released

Fix Version(s):
Component: Univiewer.Management.Server
Version: Dollar.Universe 5.6.0 FX25010

Additional Information

Workaround :
N/A