Online Reorganization does not run anymore.

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Article ID: 85699

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
From the universe.log:
##############################################################
| 2014-03-02 00:21:14 |WARN |X|IO |pid=192488.191748| o_lock_engines_during_pur | Purge timeout occurred (10 min.).
| 2014-03-02 00:21:14 |WARN |X|IO |pid=192488.191748| o_lock_engines_during_pur | Module Alerting still busy.
| 2014-03-02 00:21:14 |ERROR|X|IO |pid=192488.191748| o_io_on_purge | u_trt_req_rgz not executed (lock timeout)
| 2014-03-03 00:11:18 |WARN |X|IO |pid=192488.191748| o_lock_engines_during_pur | Purge timeout occurred (10 min.).
| 2014-03-03 00:11:18 |WARN |X|IO |pid=192488.191748| o_lock_engines_during_pur | Module Alerting still busy.
| 2014-03-03 00:11:18 |ERROR|X|IO |pid=192488.191748| o_io_on_purge | o_purge_job_logs not executed (lock timeout)
##############################################################

Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :Online Reorganization does not run anymore.

Cause

Cause type:
Other
Root Cause: The issue is that the ALERTING process was really busy for at least 10 minutes.

Environment

OS: All

Resolution

You may stop and restart Alerting engine before and after the schedule maintenance. You can use the following commands within the uproc script:

#### The uproc must be scheduled to run before the scheduled online purge. ####

//This will stop Alerting engine
$UXEXE/uxend fnc fnc=ALM

//Put some sleep command here to estimate when the online purge/reorganization will end and execute the following command.

//This will restart Alerting engine
$UXEXE/uxstr fnc fnc=ALM

Fix Status: No Fix
 

Additional Information

Workaround :
N/A