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Online Reorganization does not run anymore.

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Article ID: 85699

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
From the universe.log:
##############################################################
| 2014-03-02 00:21:14 |WARN |X|IO |pid=192488.191748| o_lock_engines_during_pur | Purge timeout occurred (10 min.).
| 2014-03-02 00:21:14 |WARN |X|IO |pid=192488.191748| o_lock_engines_during_pur | Module Alerting still busy.
| 2014-03-02 00:21:14 |ERROR|X|IO |pid=192488.191748| o_io_on_purge | u_trt_req_rgz not executed (lock timeout)
| 2014-03-03 00:11:18 |WARN |X|IO |pid=192488.191748| o_lock_engines_during_pur | Purge timeout occurred (10 min.).
| 2014-03-03 00:11:18 |WARN |X|IO |pid=192488.191748| o_lock_engines_during_pur | Module Alerting still busy.
| 2014-03-03 00:11:18 |ERROR|X|IO |pid=192488.191748| o_io_on_purge | o_purge_job_logs not executed (lock timeout)
##############################################################

Patch level detected:Dollar Universe 6.1.00
Product Version: Dollar.Universe 6.1.0

Description :Online Reorganization does not run anymore.

Environment

OS: All

Cause

Cause type:
Other
Root Cause: The issue is that the ALERTING process was really busy for at least 10 minutes.

Resolution

You may stop and restart Alerting engine before and after the schedule maintenance. You can use the following commands within the uproc script:

#### The uproc must be scheduled to run before the scheduled online purge. ####

//This will stop Alerting engine
$UXEXE/uxend fnc fnc=ALM

//Put some sleep command here to estimate when the online purge/reorganization will end and execute the following command.

//This will restart Alerting engine
$UXEXE/uxstr fnc fnc=ALM

Fix Status: No Fix
 

Additional Information

Workaround :
N/A