Sysload Management Server crashes or cannot retrieve all the members of an Active Directory group on integration mode

Products

• CA Automic Sysload

Issue/Introduction

Affects Release version(s): 5

Error Message :
None

Patch level detected:Sysload Management Server 5.50
Product Version: Sysload 5.5.0

Description :The Sysload Management Server does not retrieve all the members of an Active Directory group or it crashes when integrating an Active Directory user group.

Environment

OS: Windows

Cause

Cause type:
Defect
Root Cause: N/A

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Management Server
Version: Sysload 5.6.0

Additional Information

Workaround :
N/A