Error in Dollar Universe Explorer when login with an non Admin User

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Article ID: 85662

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Error Message :
============================================================================================================================================
<!DOCTYPE html> <html> <head> <title>Error</title> <link rel="shortcut icon" href="data:image/png;base64,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"> <style> html, body, pre { margin: 0; padding: 0; font-family: Monaco, 'Lucida Console', monospace; background: #ECECEC; } h1 { margin: 0; background: #A31012; padding: 20px 45px; color: #fff; text-shadow: 1px 1px 1px rgba(0,0,0,.3); border-bottom: 1px solid #690000; font-size: 28px; } p#detail { margin: 0; padding: 15px 45px; background: #F5A0A0; border-top: 4px solid #D36D6D; color: #730000; text-shadow: 1px 1px 1px rgba(255,255,255,.3); font-size: 14px; border-bottom: 1px solid #BA7A7A; } </style> </head> <body> <h1>Oops, an error occured</h1> <p id="detail"> This exception has been logged with id <strong>716f0581g</strong>. </p> </body> </html>‚Äč

Patch level detected:Dollar Universe Explorer 6.6.21
Product Version: Dollar.Universe 6.6.21

Description :This issue concerns users, with a appropriated roles assigned in Univiewer and that want to connect to Dollar Universe Explorer with a non administrator account.

The authentication on the DUX portal fails and an error is displayed on the portal page.

Only user with Univiewer Admin Rights can connect successfully.

Cause

Cause type:
Defect
Root Cause: N/A

Environment

OS: All
OS Version: Any OS on which DUX is supposed to be installed and is running.

Resolution

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Explorer
Version: Dollar.Universe 6.7.41

Additional Information

Workaround :
N/A