Job is completed but an alert is sent following an error in the job History Trace.

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Article ID: 85643

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Updated On:

Products

CA Automic Dollar Universe

Issue/Introduction

Affects Release version(s): 5

Error Message :
In the Job's History Trace: 
##########################
Message code unknown : (538976305)
##########################

Patch level detected:Dollar Universe 5.3.3
Product Version: Dollar.Universe 5.3.3 FX25002

Description :On rare occasions, a Dollar Universe job is completed but an alert is sent following an error in the job History Trace.

Cause

Cause type:
Other
Root Cause: This is a system error caught by Dollar Universe and coming from the system user.

Environment

OS: Sun Solaris Intel
OS Version: All

Resolution

There is a workaround suggested for this behavior (to be implemented if the issue keep occurring):

1. Edit the U_ANTE_UPROC script and put at the beginning:

. `grep "^$S_USERNAME:" /etc/passwd | cut -d: -f6`/.profile

2. Set the following variable in the uxsetenv file:

S_SU_JOB=su
export S_SU_JOB

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 5.3.3 FX25002

Additional Information

Workaround :
N/A