The agent for AS400 5.60 can't start after installing - "no period defined for real-time collection"
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Article ID: 85627
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Updated On:
Products
CA Automic Sysload
Issue/Introduction
Affects Release version(s): 5
Error Message : On the sldrmd_log the following kind of errors appear after trying to start the collector:
#################### coll - ERROR : no period defined for real-time collection (see mandatory keyword 'piod' in sect coll - ERROR: internal error, loading parameters from init file failed ####################
Description :The collector can't start after installing the agent AS400 5.60
Environment
OS: IBM AS/400
Cause
Cause type: Configuration Root Cause: The problem comes from the fact that the CCSID (character code set id) of the session on the AS400 does not accept the characters " [ " or "]".
Resolution
In order to workaround the issue, please perform the following on the AS400 session:
1. Change the CCSID code for the current session with the following command: CHGJOB CCSID (297)