Jobs are terminated in DUAS but still running in SQL Server (concerns MSSQL REF)

Article Id: 85626

Status: Published

Updated On: 15-04-2018 08:06

Legacy Id: 000011751

Products:

CA Automic Dollar Universe

Issue/Introduction:

Error Message :
N/A

Patch level detected:Dollar Universe 6.4.00
Product Version: Dollar.Universe 6.4.01

Description :When the SQL Manager job activity is important, some jobs can remain in status running while they are already terminated in ths SQL server Agent.
When using ref job with short intervals and launch these jobs will also terminate quickly, in specific cases the job remained running status.

Cause:

Cause type:
Defect
Root Cause: A incoherence in the status detection mechanism can cause this problem when jobs execution takes a short time.

Environment:

OS: All

Resolution:

Update to the fix version listed below or a newer version if available.

Fix Status: Released

Fix Version(s):
Component: Application.Server
Version: Dollar.Universe 6.4.42

Additional Information:

Workaround :
N/A